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If you can confidently set up your TV and AV equipment and connect a computer to a network, then setting up your Concord equipment should be a breeze. But sometimes things just don't go according to plan or you want to do something that maybe isn't covered by the manual. No worries, we are here to help. If your query is particularly unusual and you can’t find an answer in our FAQ and manuals, please fill in the Customer Service Enquiry form and we will get back to you with a solution as fast as we can.

If you have questions about one of our products, or wish to talk with a Customer Service Representative please fill out and submit the form below.


Alternatively, you can call us on 1300 762 627 (9am to 5pm AEST)