The Concord team has built a sophisticated and easy-to-use video home monitoring system through your smartphone. We will not request for your personal information unless we are obligated to do so. We will not share or store any personal information unless required for the operation or the programming, by laws, or to conduct product development. We are committed to providing you with transparency into our privacy practices and control over your data in connection with the Services.
Personal Information and Content
We receive and store any Personal Information and Content you enter or upload to our Services. The types of Personal Information and Content collected may include, but are not limited to:
- Camera locations and names, that you are asked to enter and may change at any time.
- Video and audio signals and data are recorded and processed, depending on how you may have configured your Services. This may include Concord sending you portions of the Content as part of a notification, or analyzing the data to identify motion or other events. If you have recording features enabled, we will capture, process and retain video and audio recordings from your device, of which you will be able to access, for the duration of your recording subscription period.
- You may save and choose to share Content for others to access using the Services. We will collect and store information required for us to save or share your Content.
- We may also draw upon this Personal Information and Content in order to modify and customize the Services to better suit your needs, to improve the effectiveness of our network and Services, and to develop new tools to enhance usability and security. Under no circumstance will any employee or agent of Concord ever look at your private videos within your account unless given express consent to do so.
Information we receive from third parties and Cookies
You Are Always In Control
Is Personal Information About Me Secure?
Your Personal Information is protected on Concord by your username and password. We highly recommend that you select and protect your password appropriately, and limit access to your computer and mobile phone to only those individuals whom you trust to prevent unauthorized access to your account and to your Personal Information and Content. Concord endeavors to safeguard Personal Information and Content to ensure that information is kept private, through physical, electronic, and procedural measures.
Updating this statement
You should check this page occasionally to ensure you are familiar with any changes.